Effective from: 2nd of April 2024
Maritime Optima AS is developing different software Application Services for individuals based on subscription models, called software as a service. Maritime Optima AS offers two Application Services; ShipAtlas and ShipIntel.
This Privacy policy document relates to ShipAtlas Application Services.
If you chose to register a user account to the ShipAtlas Application Services from our websites, register on campaign landing pages or contact forms, subscribe to our newsletters, request information, contact us, use our online knowledge base hosted by Intercom.io, complete any surveys, or provide content for inclusion on our websites (e.g., blogs or other online forums), we will collect certain data about you.
The personal data we collect about you may include the following:
Newsletter subscriptions. Personal data processed in connection with newsletter subscriptions is based on your consent. You are free to withdraw your consent at any time by unsubscribing to our newsletters or application service, or by contacting us directly at post@maritimeoptima.com.
User statistics. The user statistics we process enable us to provide, develop and improve our services and security features. Our processing of user statistics is based on your consent to the use of cookies (information capsules) as per our Cookies policy document. The data will be stored for two years unless you withdraw your consent. You may withdraw your consent at any time by disabling cookies in your browser settings or unsubscribing to the newsletter or the application service.
Please consult our cookie policy for more information about the type of cookies we use on our website and in the web-based application software services.
We collect personal data in order to administrate your user account. Your personal data is stored for the duration your account is active. You can delete your account at any time from your account settings inside the Application Services, or by sending an e-mail to post@maritimeoptima.com.
If you are a private individual using ShipAtlas Application Services without being affiliated with a company, Maritime Optima AS is responsible for handling any personal data you choose to share while using the service. The information will be stored for the duration you are using ShipAtlas or for a longer period if there is a legitimate reason for storing the information (e.g., investigation of possible criminal offenses or information needed for civil lawsuits). Please contact us at post@maritimeoptima.com if you have any inquiries.
Anonymous user data. We may also use data collected from you in an aggregated, non-identified form of usage statistics for research purposes and to help us make decisions on marketing, product development and improvements. This processing is based on your consent to use cookies.
1. Disclosure of personal data to third parties
We will only disclose your personal data to third parties to the extent such disclosure has a legal basis pursuant to applicable data protection laws.
We may use data processors to store, collect or otherwise process personal data. The relationship to such data processors (or sub-processors) is based on a data processor agreement entered pursuant to GDPR article 28 and the extent necessary due to any transfer out of EU/EEA, EU standard contractual clauses, and/or other appropriate legal basis in accordance with GDPR chapter V.
Your personal data may be subject to processing outside the EU/EEA and we are only using services from companies handling your data according to Standard Contractual Clauses, Binding Corporate Rules, or adequacy decisions from the EU Commission.
2. Which main suppliers are we using and what is the purpose of using their services?
Below, we have described our main suppliers and the purpose for using their services to which we may disclose your Personal Data. By signing up for a user account in ShipAtlas you agree to the these companies privacy policies
Webflow. Maritime Optima AS uses Webflow to host our website and landing pages to inform people about the ShipAtlas Application Services and other products that we are offering.
Webflow Inc. owns Webflow. If they are transferring Personal Data to a Webflow Inc entity outside the EEA area, the transfer is mainly based on Webflow Inc Binding Corporate Rules. If not applicable, the transfer is based on EU standard contractual clauses. For more information: https://webflow.com/legal/privacy.
Maritime Optima AS offers users of the ShipAtlas Application Services to sign up and log in by using email and creating a private password or by using 3rd parties services offered by Google and Apple. By creating a user account and logging in to the ShipAtlas Application Services by using any of these 3rd party software, you agree to the their privacy policies:
Google:https://policies.google.com/privacy?hl=en and https://support.google.com/mail/answer/10434152?hl=en
Apple: https://www.apple.com/legal/privacy/en-ww/
If you choose to use your email and to create a private password when registering a user account and signing in to the ShipAtlas Application Services, you are responsible for not sharing your privately created password with any third party.
Microsoft Azure (Azure): The Personal Data we collect from you is stored in our European data processing center hosted on Azure and the data center is operated by Microsoft, which is one of the world’s leading data center operators for cloud services. The Microsoft data centers we are using are placed within the European Union (EU) and/or European Economic Area (EEA). Audio and video data is never transferred to servers outside the EU or EEA. Your ShipAtlas user accounts and data do NOT constitute a Microsoft account.
Intercom. Maritime Optima AS is using Intercom.io, for the purpose of handling customer support, customer chat, hosting the Knowledge Guides and newsletters for the ShipAtlas Application service. The transfer of Personal Data to an Intercom.io entity outside the EEA area is mainly based on Intercom.io Binding Corporate Rules. If not applicable, the transfer is based on EU standard contractual clauses. For more information: https://www.intercom.com/legal/privacy.
Google Analytics and Firebase. Maritime Optima AS is using Firebase and Google Analytics for application analytics, improvements, bug fixes, and as our notification service. The transfer of Personal Data to a Firebase or Google Analytics entity outside the EEA area is mainly based on Firebase and Google's Binding Corporate Rules. If not applicable, the transfer is based on EU standard contractual clauses. For more information: https://firebase.google.com/support/privacy and https://support.google.com/analytics/answer/9019185#zippy=%2Cin-this-article.
Stripe. Maritime Optima AS uses Stripe to handle online payments for the Application Services provided as web services where payments can be made by credit cards.
Stripe Inc owns Stripe. The transfer of Personal Data to Stripe Inc. entities outside the EEA area is mainly based on Stripe Inc. Binding Corporate Rules. If not applicable, the transfer is based on EU standard contractual clauses. For more information about Stripes Inc´s. privacy policy: https://stripe.com/en-no/privacy.
In-App purchases. Maritime Optima AS distributes applications in AppStore and Google Play Store, and offers in-app purchases handled by Apple Inc and Google Inc. for selected features in the ShipAtlas Application Service. By using payment services provided by Apple Inc and Google Inc, you agree to their privacy policies. Read more about Google Play Store: https://payments.google.com/payments/apis-secure/u/0/get_legal_document?ldo=0&ldt=privacynotice and App Store: https://www.apple.com/legal/applepayments/privacy-notice/
RevenueCat. The ShipAtlas Application Services is using Revenue Cat to manage the subscriptions. The transfer of Personal Data to a RevenueCat entity outside the EEA area is mainly based on RevenueCat’s Binding Corporate Rules. If not applicable, the transfer is based on EU standard contractual clauses.
For more information: https://www.revenuecat.com/privacy/
The payment information will be stored for five years in accordance with the Norwegian Bookkeeping Act Section 13. Maritime Optima AS does not host any payment details from any customer.
Maritime Optima AS might also enter into agreements with other software companies to provide complementary services through our Application Services. Users and customers of Application Services provided by Maritime Optima AS, will not be obliged to use such 3rd party software provider services. In such a case, Maritime Optima AS will notify our users about the applicable 3rd party Terms of Agreements.
3. Safety measures
The protection of your personal data is a high priority for us. We continuously work to protect personal data and other confidential information. Our security measures include physical, technical, and administrative measures. In order to ensure good customer support, selected employees have access to the customers’ projects.
Our employees receive training and guidance on how to handle personal data safely. We have routines and access control to prevent unauthorized disclosure and unauthorized access to your personal data. We also have procedures and measures that prevent personal data loss and loss and destruction of the systems where personal data is stored. We endeavor to process your personal data correctly and safely and that the treatment is protected against harmful software.
All communication between the users and Maritime Optima AS servers is secured with HTTPS. Login information and all other data are encrypted, and server authenticity is verified.
Full security depends on up-to-date software and patches; we regularly test our servers with SSL Labs online tools to check that we get an “A” grade, i.e., no known vulnerabilities.
Users logging into ShipAtlas using email and password get a unique session authentication key (JWT token). This key ensures that our servers know which user is attempting which operation and is used to enforce access control rules. The key expires after a certain time, after which the user must log in again. We store email, IP addresses, and login attempts for diagnostic purposes.
We comply with the requirements for the protection and safeguarding of personal data as provided by the General Data Protection Regulation (GDPR) and Datatilsynet (the Norwegian Data Protection Authority). We ensure that personal data is protected in connection with the transfer of personal data. Any threats to data security are handled efficiently as security and the protection of your personal data is part of the daily work of our business.
Any breach of security practices will be documented. We have established procedures to detect and deal with breaches of security. If a security breach is detected, this will be reported to the management, the risk of privacy breaches is assessed, and if applicable, Datatilsynet (the Norwegian Data Protection Authority) will be notified where necessary. You will also be notified as a user if the breach poses a risk to you and your rights.
4. Your rights as the data subject
You can access, correct, or remove your personal data, except your e-mail address, by using the account settings inside the Application Services.
If you want to delete your user account and remove your e-mail address from the ShipAtlas application service, you must delete your account. You can delete your account from settings inside the ShipAtlas application services after you have logged in to your ShipAtlas subscription service.
The head authority for Maritime Optima AS is the Norwegian Data Protection Authority (Datatilsynet). Your Personal Data is processed in accordance with the Norwegian implementation of the General Data Protection Regulation (GDPR) (Regulation 2016/679), which is the Norwegian Personal Data Act of 15 June 2018, no. 38. Hereunder you have, subject to any exemptions provided by the law, the right to:
As the data subject, you have the right to withdraw your consent at any time by canceling your subscription to the application service.
EU individuals have the right to make a complaint to your national data protection authority.
5. Changes to the Privacy Policy
Maritime Optima AS may update this Privacy Policy from time to time. The latest version will always be available on our web page https://www.maritimeoptima.com/. Existing users has already agreed to changes when they accepted our TOS (Terms of Service) when they created a user account.
In case of any significant changes, we will notify the users of the ShipAtlas Application Services of the changes by sending emails.
6. Contact information
Maritime Optima AS
Address: Munkedamsveien 45B, 0250 OSLO
Phone: + 47 22 12 98 00
Mail: post@maritimeoptima.com
