service & Equipment providers

Track the vessels you serve with custom vessel lists and notifications, along with relevant documentation and contact details. This keeps your team informed and prepared, ensuring better client relationships and service deliveries.

Key features:

• Upload your Outlook contact book and build vessel lists for the vessels your clients operate, and connect companies, contacts and their vessels — track their ships and be prepared with your services when they call the ports.
• Create port lists to follow vessel traffic at your service locations and be notified when vessels set a destination to or arrive at any of those ports.
• Get notifications about reported ETAs, predicted ETAs, and changes in destination — set custom alerts for when vessels are 10 days, 3 days, or 1 day away.
• Get easy access to relevant documents like delivery instructions, service orders, and technical drawings for each vessel call, so your team can deliver excellent service.
• Use the mobile app on-site to access documents, log updates, document work, and share progress with your team while working in the field.

While Microsoft provides versatile software solutions for various industries, ShipIntel offers specialized maritime extensions tailored for companies involved in maritime business. ShipIntel Essentials can be seamlessly integrated with Microsoft OneDrive/SharePoint, Microsoft Teams, Microsoft Outlook, and your company's Microsoft Entra.

Key features:‍

• Upload Outlook contact books and build a shared contact book, attach vessels belonging to the companies so you always know where their vessels are.
• Share and edit documents by using OneDrive/SharePoint so everyone always has the latest version and attach the documents and folders to vessels and ports.
• Collaborate on vessel and port lists to eliminate duplicate work. Team progress, notifications and notes will also be shared in your Microsoft Teams.
• Use notifications to keep the team informed about vessels movements and progress in the team which will also be shared in your Microsoft Teams.
• Use notes to share knowledge and ensure everyone stays aligned.
• Use the mobile app to connect your team in the office and those working on site. Share work orders and installation instructions, port updates, add images, and checklists, so your sales colleagues can notify your customers that the service is done.